en-USes-ES
en-USes-ES
Search

NGN Services

Are you planning to increase your sales and after-sales services? 
Would you like to increase your business capacity without increasing personnel costs and technology?
Want to increase your return on investment?
Do you want your sales people to work more efficiently and productively?
Do you want to have a customer service line where your clients are treated professionally?
Do you want to have a One-Contact resolution for your Customer Service line?
  

All this and much more we can do for you. Each solution is created tailored to meet the needs of your business.

Please contact us for a quote!

What is BPO and Why I Need It?

Business Process Outsourcing (BPO) refers to the outsourcing of functions and business processes through internal or external enterprise services. Normally, the objective of such subcontracting is linked to cost reduction and optimization of resources by the contracting company.

How can BPO help you to cut costs in your business? First, BPO will help minimize fixed costs such as personnel, space and equipment. NGN Contact Center will assume these costs and will help you to improve and automate processes, backed up by our experience.

On the other hand , you can count on the advice of the best experts in each field so you can focus on your business. You'll save time and training on tasks that will be easily implemented by us, specialists on BPO . In addition , you can control whether quality standards are met and request regular reports from our management.

Finally, we would like to emphasize that the choice of NGN Contact Center is key to good management development . Working together we can establish a working relationship based on results and quality to achieve mutual success.

Inbound

Class-A Service

We offer many different inbound answering services solutions, each one customized to meet the unique needs of the individual client.

Outbound

Increase Outreach

Our Agents can skillfully and knowledgeably handle virtually any outbound call center solution requirements.

Blended

Best of both worlds

Combine solutions to maximize your ROI.

Verticals

By Industry Focus

Some examples of our services by industry type.

For more information about the wide range

of services we can do for your company

Call Us Today!

 USA - +1 (844) 464-7876
 COL - +57 (6) 731-2602
 Contact Us