- Ability to provide services both nationally and internationally.
- Integrated structure: Simple view of customer information. Allows us to create simple but effective views of customer information. This scenario is used as the core technology
- Business Intelligence: Analyzes and monitors customer's interactions , and in turn makes a detailed analysis of the use by customers .
- Notification Services: Provides a platform for automatically distributing and personalizing customer notifications: Voice , Email, SMS, etc.
- Digital Voice Recording.
- External CRM/ERP etc. integration using standar API's.
- Adaptive predictive dialing, automatic preview, manual and progressive preview; operates multiple campaigns simultaneously , Call Blending , automatic processing of failed calls .
- Our office is located on a sismic resistant facilities.
- Fault Tolerant Servers.
- Data Protection.
- Automated Daily Data Backup.
- Telephone service lines and redundant data lines with multiple failsafe procedures.