In addition to providing timely, quality and highly effective service, our company devotes significant resources to the integration of the latest information and communication technologies in our operational infrastructure, including advanced telephone systems and outgoing, incoming and sophisticated advanced automation systems designed to reduce customer costs, streamline operations, increase productivity and profits. Currently we use the most advanced technologies in the world for managing contact centers. Our systems are based out of a North America Cloud system, with multiple locations across North America and the Americas.